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Sunrise Tool's Shipping Policy
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UPS cannot guarantee a specific delivery time.
Phone - 1-877-213-8912
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Not responsible for typographical errors.
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Sunrise Tool's Internet Return Policy
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Our return policy gives you 30 days from the date of delivery to return any product, provided it's new, unused and in the original packaging as received. We recommend that the buyer thoroughly inspect the product before using it and also ensure the user of the product is familiar with the correct application and proper care. If an item is opened and deemed to be defective within 30 days from the date of delivery, please return the item to Sunrise Tool and we will replace it with an identical item or a full credit will be issued minus a 15% restocking charge upon approval of the return. Return shipping is the responsibility of the buyer. We cannot accept returns for any reason after 30 days from the date of delivery. When returning your order please include a copy of your receipt and the reason for the return.
All manufacturers warranties will prevail.
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Sunrise Tool's Privacy Policy
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Sunrise Tool respects the privacy of its users. In this document, we explain how we use information you supply us via the SunriseTool.com website. Please take a minute to read the following policy so that you can understand how we treat your personal information. As we update and expand our services, this policy might change, so please review it periodically.
Please note that although there may be links from this site to other websites, this Privacy Policy applies only to this site and not to websites of other companies or organizations to which our site is linked. We are not responsible for the content or the privacy policies of any websites to which this site may link.
This website is the product of Sunrise Tool. This Privacy Policy is subject to the terms and conditions of our Terms of Use Agreement, including without limitation, the limitations on liability, governing law, and dispute resolution provisions of the Terms of Use Agreement.
What personal information do we collect?
Visiting: You are not required to provide personally identifiable information to visit the SunriseTool.com site.
Product Registration: You will be asked to provide personally identifiable information such as your name, address, email address, etc. on the Sunrise Tool product registration form in order to register the products which you have purchased from us. The information that you enter in the product registration section is collected by one of our third party service providers, Equifax, and is forwarded to us by Equifax. Equifax has its own privacy policy regarding its collection of personally identifiable information from you. Please note that Equifax may use the information that you provide to us on the product registration form for its own purposes, which may include disclosing or selling this information to third parties. We recommend that you review Equifax's privacy policy by clicking here.
Retailer and Service Center Locator: You may provide us with personally identifiable information such as your zip code and phone number if you use the Retailer or Service Center Locator sections of our site. The information which you enter in these sections will be managed for us by one of our third party service providers, who will provide you with retailer and service center locations which correspond to the information which you enter. Although we collect information regarding the total number of visitors to these sections, we do not currently collect, retain or use any of the information which you provide in these sections.
Ask Sunrise Tool: You may provide us with personally identifiable information in order to allow us to answer a question that you ask us through the "Ask Sunrise Tool" section of our site. The information you provide us is transmitted to one of our service providers, who will contact you directly with a response to your question. Your information may be retained to further improve the products and services we offer you.
Mailing List: You may provide us with personally identifiable information such as your name, address, email address, etc. on the Sunrise Tool mailing list registration in order to receive communications from Sunrise Tool detailing news, updates, promotions and savings. That information that you enter in the mailing list registration is collected by Sunrise Tool and sent to one of our third party service providers, Analytic Innovations, where it is viewable only to Sunrise Tool employees. Analytic Innovations has its own privacy policy regarding its collection of personally identifiable information from you. Please note that Analytic Innovations will not use the information that you provide to us on the mailing list registration form for its own purposes, which includes disclosing or selling this information to third parties. We recommend that you review Analytic Innovations 's privacy policy by clicking here.
Searches: Although we do not currently do so, we may in the future collect and retain information that is entered into the search engines offered on our site. We will notify you when we collect this information from search engines in the Notification of Changes section of this Privacy Policy (see below).
Career Page: You may provide us with personally identifiable information if you submit your resume to us in the "Career Page" section of our site. All resumes which are submitted to us through this site are first collected by Webhire, one of our service providers, and then submitted to us. Webhire is not authorized by us to retain, use for its own purposes, or in any way provide to third parties the information which it collects and compiles for us. Please note that the Career Page section of our site is intended for use and submission by residents of the United States only.
Cookies: Cookies are small pieces of data that are sent to your browser from a web server and stored on your computer's hard drive. At this time, we use cookies on this site only to recognize whether you are a new or returning visitor to our site. However, we may use cookies in the future to collect demographic information about our visitors, in order to serve them better. If we begin to use cookies for other purposes, visitors will be notified by an amendment to this Privacy Policy. This site may, however, include links to third parties who may use cookies. See the Collection of Information By Third Parties section below.
IP Addresses: We compile IP addresses - the location of your computer on the Internet - for administrative and analytical purposes. We do not routinely collect any personally identifiable information through our compilation of your IP address or the location of your computer on the Internet. However, in cases of suspected abuse or service problems, we may use an IP address in conjunction with other personally identifiable information to enforce our terms of service and to protect or troubleshoot the service, the site, its users or others who may be affected. No personally identifiable information associated with IP addresses will be shared with third parties for marketing purposes without your permission.
How do we use the information we collect?
Direct Promotion: The information you provide us in the product registration section will be used by us for internal market research. In the future, we may send you mail, email and/or newsletters to provide you with information about us and our products. We will notify you of any changes in our Direct Promotion practices in the Notification of Changes section of this Privacy Policy (see below).
With whom do we share the information we collect?
We do not sell your personally identifiable information to any third parties. Although we will not share your personally identifiable information with our affiliates without first obtaining your consent, certain of our service providers, such as Equifax, may collect information from you, and may use your information for its own purposes, which may include selling your information to third parties. (See the Product Registration section of this Privacy Policy, above.) We may also share your personally identifiable information with third parties in order to allow them to perform analytical and other services for us. For example, we will share your personally identifiable information with our third party service providers to help us manage your information and perform services for you. In some cases, we may also work with third parties that do analysis and development on our behalf. We will share your personally identifiable information with such third parties only on the condition that the third parties maintain the information as confidential and use the information only to perform the services specified by us.
How do we handle changes to your information or to this policy?
Notification of Changes: Any changes to this Privacy Policy will be posted on our web site at this location.
Newsletters and direct promotion: If you would prefer not to receive any direct mailings, emails or newsletters from us, please fill out the "opt-out" reply form. To do so, please click here.
Security
While we try to maintain integrity of your personal information, none of the information that you transmit through this site is or will be encrypted, and we cannot guarantee that the personally identifiable information which you submit on the site will be secure.
Childrens' Guidelines
We do not knowingly collect or use any personally identifiable information from online visitors under 13 years of age. We do not knowingly allow visitors under the age of 13 to participate in any of our promotions or contests.
Collection of Information by Third Parties
We allow a variety of third parties to place links on our site, including but not limited to Amazon.com and LogoFX, Inc. These third parties may place cookies on your computer when you click on their links. Third-parties who place links on the this site have their own privacy policies regarding their collection and use of your personally identifiable information. To understand the privacy practices of these third parties, please review the privacy policies that are posted on these third party web sites.
Contact Details
If at any time you wish to contact us with any question or complaint or to exercise any of the rights set out in this Privacy Policy, you may do so by either of the methods set out below: Email
© Copyright 2007, Sunrise Tool, USA. All Rights Reserved.
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